FAQS

1.  How do I get a 5% or 10% Discount?  See Discounts


2.  When should I place my order for Christmas delivery?

To assure Christmas Delivery please place your order by December 10th.

3.  What is your Guarantee?

Please also see our terms and conditions.

4.  What is a tray? Gift Carton Information      

Gift Boxes containing citrus & the deluxe pack cannot be shipped into AZ, CA, LA, NV or Texas. Gifts containing only citrus or only containing Jelly and Treats may be shipped separately

5.  Is there an additional charge for Canada ? "Update"

There is an $15 surcharge for Canada shipments.  We ship only to the following Providences (New Brunswick, Newfoundland, Nova Scotia, Prince Edward Island, Ontario & Quebec).  

6.  What are the prices for Alaska APO's & Hawaii?

Only the Express Box can be shipped to Alaska. We are not shipping to Hawaii this season.

7.    Shipping Information

Your Shipment is delivered by the United States Postal Service and PO Boxes "ARE" allowed. It takes approximately 5-7 business days from the ship date for delivery for normal postal zones.  Farwest States and Canada take longer.   Please use a "Valid United States Postal Mailing Address" as if you were mailing a letter through the Post Office as the United States Postal Service makes the final delivery. There is a shipping and handling charge of $12.99 per unit shipped.  The Express Priority Box takes 2-3 business days for delivery.