FAQS

1.  What are your Discounts?  

Please see Discounts


2.  Deadline Order Dates for Thanksgiving & Christmas delivery.

Thanksgiving:
Normal US States - November 13th
Special Points US States (AZ CA LA & TX) - November 13th
Canada (NL, NB, NS, ON, PE & QB only) - November 13th

Christmas:
Normal US States - December 10th
Special Points US States (AZ CA LA & TX) - December 8th
Canada (NL, NB, NS, ON, PE & QB only) - December 13th - there is an earlier shipment order earlier for that one
Hanukkah:  December 10th

Summary:  To assure Christmas Delivery please place your all your Christmas orders before December 10th.


3.  What is your Guarantee?

Please also see our terms and conditions.


4.  What is a tray? Gift Carton Information      



Gift Boxes containing fruit with nuts/sweets cannot be shipped into AZ, CA, LA, or Texas. Gifts containing only fruit or only nuts/sweets may be shipped to these states.


5.  Is there an additional charge for Canada Shipments?

There is an $15 postal surcharge for Canada shipments.  We ship only to the following :Ontario, Quebec & the Maritimes (New Brunswick, Nova Scotia, Prince Edward Island).  

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6.  No Shipments to Alaska or Hawaii

We will not be shipping to Alaska or Hawaii this season.

7.    Shipping Information

Your citrus/fruit boxes are shipped by temperature control trucks from Florida to the nearest hub of it's destination.  Your Shipment is them delivered to the United States Postal Service for final delivery.  PO Boxes addresses "ARE" allowed.  Please use a "Valid United States Postal Mailing Address" as if you were mailing a letter through the Post Office as the United States Postal Service makes the final delivery.

It takes approximately 5-7 business days from the ship date for delivery for normal postal zones.  

Farwest States and Canada take longer can taske 10-14 days.    

There is a shipping and handling charge of $12.99 per unit shipped.