FAQS

1. What are your Discounts?   Please see Discounts

2. Deadline Order Dates for Thanksgiving & Christmas delivery.

Thanksgiving:
Normal US States - November 15th
Special Points US States (AZ CA LA & TX) - November 8th
Canada - November 15th

Christmas:
Hanukkah: November 29th
Special Points US States (AZ CA LA & TX) - November 29th
Normal US States - December 6th
Canada - December 6th


3. What is your Guarantee?

Please also see our terms and conditions.

"All products are based upon availability and are subject to change

without notice. We reserved the right to substitute product for equal or greater value."


4. What is a tray? Gift Carton Information


5. Is there an additional charge for Canada Shipments?

There is an $20 "postal surcharge" for each Canada shipment shipped (no PO Boxes-need a physical address for UPS delivery).

Update:  We are now shipping to ALBERTA, LABRADOR, MANITOBA, NEW BRUNSWICK, NEWFOUNDLAND, NOVA SCOTIA, ONTARIO, PRINCE EDWARD ISLAND, QUEBECK & SASKATCHEWAN.


6. Alaska or Hawaii Shipments

We will not be shipping to Alaska or Hawaii - starting January 2021

7. Shipping Information

Your citrus/fruit boxes are shipped by temperature control trucks from Florida to the nearest UPS hub of it's destination. Supply physical addresses - No PO Boxes...

It takes approximately 5-7 business days from the ship date for delivery for normal postal zones. Farwest States and Canada take longer can taske 10-14 days.

There is a shipping and handling charge of $13.99 per unit shipped.

Canada Shipments have an additional $15.00 postal surcharge per box shipped, No PO Boxes are allowed, and is not included as shipping/handling on free shipping items.


8. Citrus Season Varieties