FAQS

1. What are your Discounts?   Please see Discounts

2. Deadline Order Dates for Thanksgiving & Christmas delivery.

Thanksgiving Order Deadline:
Normal US States - November 11th
Special Points US States (AZ CA LA & TX) - November 11th
Canada - November 11th


Hanukkah Order Deadline: 
Normal US States -November 18th
Special Points US States (AZ CA LA & TX) - November 11th

Christmas:
Normal US States - December 15th
Canada - December 15th
Special Points US States (AZ CA LA & TX) - December 15th

3. What is your Guarantee?

Please also see our terms and conditions.


4. What is a tray? Gift Carton Information

5. Is there an additional charge for Canada Shipments?

There is an $17 "surcharge" for each Canada shipment shipped (no PO Boxes-UPS delivery - Physical Address).

Due to Customs in Canada we can ship ONLY FRUIT in your gift baskets....No Deluxes, Candy, Nuts or Chocolate.....

6. Alaska or Hawaii Shipments

We will not be shipping to Alaska or Hawaii this season.

7. Shipping Information

Shipping by UPS.  Your citrus/fruit boxes are shipped by temperature control trucks from Florida to the nearest UPS hub of it's destination. Supply physical addresses - No PO Boxes...

It takes approximately 4-6 business days from the ship date for delivery for normal postal zones. Farwest States and Canada may take longer.

There is a shipping and handling charge of $12.99 per unit shipped. Canada Shipments have an additional surcharge of $17.00 per box shipped ($12.99 s/h + $17.00 = $29.99). 


8. Citrus Season Varieties