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1.
How do I get a 10% Discount?
See Discounts
10%
Discounts are given on orders over $500, excluding shipping & handling.
The Club Plan & the January Special that has
been previously discounted are not included in this offer. The Pell Super Special "will" receive an
additional 10% discount. If you have
any questions please contact
Connie Pell.
2. When should I place my order for
Christmas delivery?
To assure Christmas Delivery please place your
order by December 10th.
3. What is your
Guarantee?
We guarantee our fruit to arrive in good condition. If unforeseen damage
occurs, please let us know. We will gladly reship the
damaged portion at our expense. Most damage occurs from
improper handling in transit.
We are not responsible if
incorrect name, address or zip code is given, or if party has
moved, is out of town, or fails to respond to postal delivery
attempt notices. We reserve the right to substitute similar fruit
of equal or great value.
4. What is a tray?
Gift
Carton Information 
7.
5.
*Postal
Zone Locator
Shipments in Zone 6, 7,
and 8 have a Postal Zone Surcharge as follows: Zone 6 = $2.00
Zone 7 - $5.00 and Zone 8 - $8.00.
To check the
Postal Zone Chart
use
the first 3 digits of the destination zip. When you "check out"
there also a link to the Postal Zone Chart to see whether your shipment falls
into one of the above zones.
There is an authorization box on the
order form authorizing us to charge any additional Postal Zones charges to your
credit card. Please check yes or no. If you have any
questions please feel free to contact us.
8. Is there an additional charge for
Canada
?
Shipments going to
Canada Zips starting with B, C, E, G, H, J, K, L, M, N, P, R
& S, have an additional $10.00 postal surcharge per unit which
will be added to your total after you place order.
Call for prices for
Canada Zips starting with A T & V.
There is no service
for Canada Zips starting with X & Y and the Yukon Territories.
9. What are the prices for
Alaska & Hawaii?
Call for prices to Alaska & Hawaii.
10.
Shipping Information
Your Shipment is delivered by the United States
Postal Service and PO Boxes "ARE" allowed. It takes
approximately 5-7 business days from the ship date for delivery
for normal postal zones. Farwest States and Canada take
longer. Please use a "Valid United States Postal
Mailing Address" as if you were mailing a letter through the
Post Office as the United States Postal Service makes the final
delivery.
There is a shipping
and handling charge of $10.00 per unit shipped. A citrus gift carton of fruit can weigh
from 10 lbs
to 50 lbs.
*Some postal zones (Zones 6, 7 and 8 & Canada) require additional postage and if applicable
will be charged (as a separate charge) to your credit card.
See the Postal Zone
Chart Select "YES" on the
authorization box on the order form as your total amount shown
when you check out does not include the postal zone surcharge for
these areas. This charge is in addition to the normal
Shipping & Handling Charge of $10.00 per unit shipped.
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